Borrow & Lend Sessions
A session tracks the lifecycle of a tool request after someone asks to borrow. Requests can be pending, adjusted, declined, accepted, active during checkout, returned, disputed where supported, or closed after the return is complete.
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Do
•Read adjusted terms before accepting them
•Use the session thread to coordinate pickup and return details
•Follow checkout and return steps so both people have a record
•Use photos at handoff and return when the flow asks for them
Don't
•Assume a pending request is approved
•Skip messaging when timing changes
•Close out a session before the tool is actually returned
Common Questions
What does pending mean?
The request is waiting for the owner to approve, adjust, or decline it.
What does active mean?
The tool has been checked out and the borrow/lend session is underway.
Where do I coordinate pickup?
Use the session message thread so both people keep the same record.
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