Inbox is the user-facing tab for message threads. Tool threads are created for borrow/lend sessions so you and the other party can coordinate pickup, return, and details. Community-help replies and system updates can also appear as Inbox threads where supported. Inbox has Inbox, Archived, and Deleted views.
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Common Questions
Why does Help say Inbox and Messages?
Inbox is the tab and screen name. Messages are the individual threads inside it.
Can I recover a deleted thread?
Deleted threads appear in the Deleted tab for 30 days. You can restore them during that period.
Can I reply to system messages?
No. System threads are informational. Tool and neighbor threads are the places for coordination.