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Lending a Tool

When a neighbor requests one of your tools, you receive a notification and can review the request in the Lend dashboard. You decide whether to approve, adjust the terms, or decline. You initiate checkout when the borrower picks up, and confirm the return when it comes back.

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•Review each request carefully before responding

•Communicate pickup logistics through Messages

•Take a photo of the tool before handing it over

•Confirm the return promptly when the tool is back

•Keep your tool listings up to date

Don't

•Ignore pending requests — respond or decline within a reasonable time

•Lend tools that are damaged or unsafe

•Skip the checkout or return steps in the app

Common Questions

Can I decline a request?

Yes. You can decline any request for any reason. The borrower will be notified.

What if the borrower returns the tool late?

Send a message through the session thread. If the issue persists, open a dispute from the session detail screen.